Most recipients disable these read receipt requests and the feature is rendered useless. These settings simply create a pop-up for the recipient – if they also have a compliant email program and have not disabled this capability – that asks the recipient to let the sender know they opened the email.
Registered Email™ certified e-delivery services track delivery and message opening and provide an audit trail forensic record that can authenticate content and uniform timestamps - regardless of recipient settings, software, or actions.īy contrast, some email programs such as Microsoft Outlook provide settings to request a read receipt. Standard Request Read Receiptsįor important email, where delivery, content or timestamps may be questioned in the future, requesting a read receipt is not good enough.
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